We collect different types of information to provide and improve our services.

1.1. Information You Provide to Us

Account Information

If you create an account, we may collect:

• First and last name
• Email address
• Password (encrypted)
• Profile information

Uploaded Files

When you use our tools (e.g., image editing, AI processing, file conversion), you may upload:

• Images
• PDFs
• Documents
• Audio or video files

We process these files only to provide the service and may temporarily store them as needed.

Communication Information

When you contact us, we may collect:

• Name
• Email
• Message content
• Support tickets

1.2. Information Automatically Collected

When you use the Platform, we automatically collect:

Device & Usage Data

• IP address
• Browser type
• Operating system
• Device type
• Pages visited
• Time spent on the Platform
• Referring URLs

Cookies & Tracking Technologies

We use:

• Cookies
• Web beacons
• Pixels
• Session tracking
• Analytics scripts

These help us understand performance, analytics, personalization, and security.

Google Services

We use Google Analytics to analyze website usage and improve performance. Google Analytics collects information about how visitors use our site, including pages visited, time spent, and navigation patterns.

We may also use Google AdSense to display advertisements on our Platform. Google may use cookies, including the DoubleClick cookie, to serve ads based on your prior visits to this website and other websites on the Internet.

Users may opt out of personalized advertising by visiting: https://adssettings.google.com

You can also opt out of third-party vendor cookies by visiting: https://www.aboutads.info/choices/

1.3. AI Model Processing Data

Some tools rely on third-party AI models (e.g., OpenAI, Replicate, ElevenLabs). Files or text submitted may be processed by such models strictly for generating your requested output.

We do not use your uploads to train our own models unless explicitly stated and agreed.

We use your data for the following purposes:

2.1. To Provide and Improve Our Services

• Process uploaded files
• Improve tool speed and accuracy
• Maintain server infrastructure
• Deliver requested output files

2.2. Security & Fraud Prevention

• Detect suspicious activity
• Prevent abuse or misuse
• Block malicious requests

2.3. Communication

• Respond to queries
• Send important updates
• Send service-related notifications

2.4. Analytics & Performance

• Monitor usage patterns
• Improve UI/UX
• Optimize website performance

2.5. Advertising

• Display relevant advertisements through Google AdSense
• Measure ad performance and effectiveness
• Support the free services we provide

2.6. Legal & Compliance

• Enforce terms
• Comply with laws
• Respond to legal requests

We may share data only in the following scenarios:

3.1. Service Providers

We use trusted third-party providers for:

• AI processing (e.g., OpenAI, Replicate)
• Cloud storage
• Hosting
• Analytics (Google Analytics)
• Advertising (Google AdSense)
• Email communications

These partners only receive necessary data and are obligated to protect it.

3.2. Legal Compliance

We may disclose information if required to:

• Comply with law
• Respond to court orders
• Prevent harm

3.3. Business Transfers

If Optratools is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.4. No Selling of Data

4.1. Upload Retention

Uploaded files may be:

• Temporarily stored
• Deleted automatically after processing
• Removed after a short retention window for output recovery

4.2. Output Files

Generated output files are stored only long enough for you to download them. Download links may expire automatically (for security).

4.3. Account Data Retention

We retain account data until:

• You delete your account
• You request removal

Depending on your location, you may have rights such as:

6. Security Practices

We take data security seriously.

Measures Include:

While no system can guarantee complete security, we work to ensure maximum protection.

7. Children's Privacy

We may process data:

• In India
• In the United States
• In the EU
• Through global infrastructure (based on service providers)

We follow applicable laws for cross-border transfers including, where relevant:

• GDPR
• Standard Contractual Clauses (SCCs)

9. Third-Party Links

Optratools may contain links to external websites. We are not responsible for their privacy policies or practices.

10. Updates to This Privacy Policy

We may modify this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Continued use of the Platform signifies acceptance of changes.